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Terms and conditions of use and services

Privacy Policy and Personal Data Protection

UNITED JOY© WEBSITES TERMS OF USE and ADDITIONAL TERMS.

ALL UNITED JOY© ONLINE GAMES, SERVICES AND WEBSITES USERS MUST ACKNOWLEDGE THAT READ, UNDERSTANDOOD AND AGREED TO BE SUBJECT TO THESE TERMS.

UNITED JOY © respects your privacy and understands the importance of protecting your personal information. We will only collect information we need to fulfill your requests and our legitimate business objectives. We will never send you marketing communications without your consent and we will never share your personal information with third parties who are not bound by our privacy policy, unless you give us your consent.

TO REGISTER AN UNITED JOY © ACCOUNT USING THIS SITE AND / OR ANY OTHER SITE MAINTAINED BY UNITED JOY © , THE USER MUST AGREE WITH UNITED JOY's© PRIVACY POLICY. Otherwise, please do not use any of our websites and/or services.

UNITED JOY © reserves the right to modify its privacy statement at any time, so please visit our site often to stay up to date. If we make any significant changes to this policy or to the way we use information, the user will be notified through updates on our home page.


1 - Introduction and Privacy Policy:

This instrument is called " UNITED JOY© WEBSITES TERMS OF USE AND ADDITIONAL TERMS." which together with the information entered by the user upon registration, and content protection policies, constitute the whole nature of a private electronic document and should be read and accepted in its entirety.

This instrument legally binds for all purposes the company UNITED JOY© LLP, whose information and addresses can be obtained through the web site (http://www.unitedjoy.com), owner of the websites, their content and gaming platform, all contained here, hereinafter simply "site" or "websites", and "software" and of the accounts created by any individual on any of the sites listed here, hereafter simply "User" or "Users".

1st- Sites Covered in the Present Document:

  • www.gamevelvet.com;

  • www.magnojuegos.com;

  • www.clubdelgioco.it;

  • www.clubdejeux.com;

  • www.clubderspiele.com

Access to any of the sites and the use of the software downloaded and installed on the User's computer upon completion of registration, are licensed by JOY UNITED © for personal use only.

The games included in the software were developed for use by individuals of all ages, however, individuals under the age of 16 (sixteen) may only register on the site with their guardians supervision. Those over 18 (eighteen) years of age may participate in some games restricted to minors, without any increase in the price of passports or access, if this occurs.
When the administration of JOY UNITED© considers that a game included in their software is restricted to persons under the age of 18 (eighteen), a warning appears "18 +" next to the name of the game.

The "User" is aware and agrees that if any games in the software offered by UNITED JOY © carries legal, ministerial or judicial age restrictions, "Users" that, at the time of the implementation of such restrictions, do not meet the requirements for its use, may have their access to the games automatically blocked, without any refund of amounts paid or owed.
The "nickname" and "password" created by the "User" upon registration are personal and not transferable and will be used both for accessing the website where the registration took place and to access the software installed from that site.

The codes which together constitute all software programs are protected by copyright law, international treaties and other laws and treaties of intellectual property.

UNITED JOY © respects the privacy of costumers and recognizes the importance of protecting information collected about their users. Therefore, we use a Global Online Privacy Policy to explain how we safeguard and use personal and impersonal information we collect online in our websites and during the usage of our online products or services (including, but not limited to online games) and eventually on mobile platforms.

This policy does not cover any information provided in response to online job ads.


2 - System Description and conditions of use:

The license for accessing websites and for using the software provided on a non-exclusive, personal and non transferable way to the "User" by UNITED JOY© , grants the User access to UNITED JOY's© systems downloadable from the website where the account registration took place, and are limited to accessing a variety of games via the Internet to compete against other virtual "Users", and in special circumstances against the computer, and always with the sole purpose of entertainment and to promote and develop recreational activities.

Notice: Due to the distributed nature of UNITED JOY© software and the intensive use and development of Artificial Intelligence in the games (BOTs), UNITED JOY© reserves the right to distribute the processing load among users so as to not overload the servers or network. This processing is used for the implementation and development of AI, or systems necessary for IA, always aiming for the overall improvement of UNITED JOY© services.


3 - Guarantees and exclusions:

The "User" understands and agrees that the System is provided in a "as is available" form, UNITED JOY © is not responsible for any impossibility the User may have to communicate with or access the Internet.

In order to access UNITED JOY's© System, the "User" needs to obtain access to the internet, either directly or through devices that provide content on the Web, paying the prices charged by their ISP if this is the case, and have all equipment necessary to maintain a connection to the World Wide Web, including a computer and modem or other access devices.

Access to the system is only provided when available.

Access to the system will be available as a trial for a predetermined period for new users at no cost, after this period, which may vary from one site to another, only "Users" that purchase a passport will have access to our services, which will be described later in clause 19. At each renewal of said passport, the "User" will again need to accept the terms and conditions in effect at the time of each renewal.

The time period of this trial and the form UNITED JOY© validates whether the user is a new user that never accessed the system before, is at the sole discretion of UNITED JOY © and may vary from one website to another.

UNITED JOY © is committed to put forth its best efforts to ensure that the system works in the best way possible. However, considering the nature of the virtual environment, the guarantees provided by UNITED JOY © are limited, as described below:

  1. The use of the system understood as access to websites and to the software is entirely at the "User's" own risk;

  2. The access to the system will always be provided to Users "as is available";

  3. UNITED JOY © offers no other warranties beyond those set forth in these Terms of Use;

  4. UNITED JOY © cannot guarantee that the operation of certain activities and games available will meet the needs of every "User";

  5. UNITED JOY © cannot guarantee that the system will run in an uninterrupted, timely, secure or error free way;

  6. UNITED JOY © cannot guarantee that the results obtained from using the System will be accurate or reliable;

  7. UNITED JOY © cannot guarantee that the quality of any information or other material purchased or obtained by "Users" through the System, will meet their expectations;

  8. UNITED JOY © cannot guarantee that any errors will be corrected.

Any material obtained through downloading or otherwise while accessing the system, is performed at the User's entire risk and at sole discretion, being fully responsible for any damage caused to their personal computer system or the loss of data as a result of downloads or the access of materials.

To ensure the proper functioning of games and rankings, UNITED JOY © reserves the right to alter game rules, scores and rankings, and even make reallocations in the User's points, which are only virtual, with the purpose of balancing the games, so as to create a fair and even atmosphere for games, if necessary.

UNITED JOY © , worries about the security and privacy of all its users, particularly teenagers who eventually, and even in the face of age prohibition to access certain games, access the system. Always remember that the virtual environment aims at attracting a broad audience.

According to laws applicable to children and teenagers in each specific country or jurisdiction, it is always and exclusively the responsibility of parents to determine whether a particular environment and / or Virtual Content, as defined, is appropriate or not.

IN THE TOTAL REACH PERMITTED BY LAW, THE USER EXPRESSLY AGREES THAT THEIR USAGE OF SERVICES AND SOFTWARE PROVIDED BY UNITED JOY © , AS WELL AS THEIR ACCESS TO THE INTERNET, IS THEIR RESPONSIBILITY. UNITED JOY© SERVICES AND SOFTWARE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" MANNER, WITHOUT GUARANTEES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, UNLESS THE LEGAL EXCLUSION OF SUCH GUARANTEES IS NOT POSSIBLE.
UNITED JOY© PROVIDES SERVICES ON A REASONABLE COMMERCIAL BASIS, AND DOES NOT GUARANTEE THE POSSIBILITY OF ACCESSING OR USING THESE SERVICES AT THE TIME OR LOCATION USERS WISH, OR THAT THE SERVICES PROVIDED BY UNITED JOY© HAVE ADEQUATE CAPACITY IN GENERAL OR IN ANY SPECIFIC GEOGRAPHIC AREA.

IN THE TOTAL REACH PERMITTED BY LAW, THE USER ACKNOWLEDGES AND AGREES THAT THE ONLY REMEDY AVAILABLE TO THEM FOR ANY DISPUTES AGAINST UNITED JOY© IS THE TERMINATION OF THEIR ACCESS TO THESE SERVICES AND THE CANCELING OF THEIR ACCOUNT ON UNITED JOY© WEBSITES. THE USER ACKNOWLEDGES AND AGREES THAT UNITED JOY© AND AFFILIATES ARE NOT LIABLE FOR ANY ACTS OR FAILURES, FOR THE CONDUCT, COMMUNICATION OR CONTENT OF THE SERVICES PROVIDED, OR DURING THE USE OF ANY SOFTWARE AVAILABLE FROM UNITED JOY© .

 THE RESPONSIBILITY OF UNITED JOY © , ITS EMPLOYEES OR DIRECTORS, MAY NOT EXCEED IN ANY CASE, THE AMOUNT PAID BY THE USER FOR THE SERVICES PROVIDED BY UNITED JOY© .

 UNITED JOY© OR THEIR AFFILIATES MAY NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE USE OF UNITED JOY© SERVICES OR SOFTWARE, OR FROM THE INTERNET, AND ANY CLAIMS RELATED TO THE USE OF THESE SERVICES OR ACCOUNTS. GIVEN THAT SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE LIABILITY OF UNITED JOY© AND THEIR AFFILIATES WILL BE LIMITED TO THE TOTAL REACH PERMITTED BY LAW.

UNITED JOY © DOES NOT GUARANTEE ANY THIRD PARTY PRODUCT OR SERVICE THAT ARE OR MAY COME TO BE OFFERED BY ANY OF UNITED JOY© WEBSITES, AND WILL NOT BE RESPONSIBLE FOR MONITORING ANY TRANSACTIONS BETWEEN USERS AND THIRD PARTY PRODUCT OR SERVICE PROVIDERS.

Regardless of the terms mentioned above, nothing in these Terms of Service limits the liability of UNITED JOY © with respect to fraudulent representations, death or personal injury caused by negligence by UNITED JOY © or any other liability provided that such liability cannot be excluded or restricted by law.


4 - What is personal information, and when does UNITED JOY © collect it?

UNITED JOY © collects both personal and non personal information from costumers. Personal information collected by UNITED JOY © will be addressed in this clause. The non-personal information will be addressed in Clause 5.

Personal information is information that identifies you, and can be used to contact you online or offline. UNITED JOY © may collect personal information from our online visitors during:

- Registration and warranty claims;
- Assistance to clients and / or technical service requests;
- Pairing of players and other player vs. player online competitions;
- Registration in games and / or specific game events;
- Subscription newsletters, referral services and other marketing surveys and email campaigns;
- UNITED JOY © Registered accounts and / or other service accounts;
- Products, services and / or subscription Orders;
- Requests for service providers, and third party services on our site;
- Through the use of our software, online or mobile services, where personal information may be necessary for accessing and / or participation.

The information collected will vary depending on the activity, and may include your name, your email address, phone number, home address, date of birth, and your credit card information.

We may also receive personal information from third parties related to the activity and distribution of our products and services as well as market research and demographics we use for additional personal information provided directly by you. Like any other information, we use this data for purposes consistent with this policy.


5 - What is Non-Personal Information and when does UNITED JOY © collect it?

Non-personal information, alone, cannot be used to identify or contact you. UNITED JOY © gathers non-personal information about your use of our online services, both on our website and in the course of games and while using our software (PC, mobile platforms, etc. ...).


5.a What types of Non-Personal Information UNITED JOY © collects?

When the Users access UNITED JOY© products and services to play our games through the software, we may collect certain non-personal demographic information including gender, zip code, information about your computer hardware, software platform, media, mobile device, mobile device identification, date of incident, Internet Protocol (IP) address, Network Media Access Control (MAC) link. We also collect other non-personal information such as function, statistics and game results, ratings and user paths, or other data that we may provide in surveys, account preferences and online profiles or through purchases, for example . We may also receive personal information from public or non-related third parties about demographic and market studies used to supplement personal information provided directly by you.


6. What happens to the information that UNITED JOY© collects?

6.A. How does UNITED JOY © use your information

UNITED JOY © uses your information to meet your specific requests and to send you purchase confirmations and other information related to your account. Additionally, if the User chooses to receive communications about our products and news, the personal information you provide will allow us to send you messages on various topics including new products, features, upgrades, special offers, upgrade opportunities and other events of interest. The "User" can, at any time, withdraw from UNITED JOY's © services.

Anyway, UNITED JOY© uses personal and non-personal information either individually or combined to better understand the behavior and preferences of our customers and to solve technical problems, to enforce our Terms of Service so as to ensure the proper functioning of our products and services as well as to help improve them. Furthermore, we combine non-personal information with personal information, such as an e-mail, to customize our offerings, web pages or the gaming experience to your preferences or interests. However, we will not send you any marketing emails unless you choose to receive them.

If you choose to use the "invite a friend" service to an UNITED JOY© product or Website, we will ask you for your friend's name and email address. An email will then be sent to your friend on your behalf to invite them to visit the website or check out our product. UNITED JOY© keeps your friend's name and email address for a short period of time for the sole purpose of sending this email and to check for redundancy so as to ensure that your friend does not receive multiple copies of the same e-mail message . We do not store or keep this information for any other purpose.

Your participation in online tournaments or games is also subject to our collection, use, storage, transmission and public viewing of statistical data (such as your scores, rankings and achievements) generated through your participation.


6.B. Will UNITED JOY© share my information with third parties?

UNITED JOY © will never share your personal information with third parties without your consent. We can, however, share non-personal information in aggregate (in a way that does not personally identify you) with third parties. UNITED JOY © does not reveal any personal information to third parties about children under 18 years of age that have registered on our web sites, or share personal information other than those defined in this policy, considering however, that in case of a merger, acquisition, or in the unlikely event of bankruptcy, the management of information from UNITED JOY © can be transferred to the successor or assigned regardless of age.

From time to time, UNITED JOY © uses third party contractors to collect personal information on our behalf for sending emails, for processing credit cards, shipping or other services on our sites. When ordering any of these services, you may be asked your name, address, phone number and email address by these contractors. When our third party contractors collect and / or have access to personal information you provided UNITED JOY © , we require them to adhere to our stated privacy policies and protect the confidentiality of personal information they collect or have access to in the course of its commitment to UNITED JOY © .

We may also disclose personal information to law enforcement or civil authorities to execute appropriate legal rights, and to enforce the law or comply with an order coming from a government or other authority, or when we have reason to believe that disclosure is necessary to address potential or actual injury or interference with our rights, properties, operations, users or others who may be harmed or may suffer loss or damage, or when we believe that disclosure is necessary to protect our rights, combat fraud and / or comply with judicial proceedings, court orders or legal processes existing at that time.


7. Where is the information held?

UNITED JOY© is a global organization, and most computer systems in which UNITED JOY© collects, stores and uses the information it collects or receives are based in the United States. Under limited circumstances, we can use data storage devices located in Asia, in the European Union and even in South America. Your personal information may be transferred, used, processed or held by UNITED JOY© in the United States and other countries, including countries in the European Union and in Asia and South America, and used for the purposes set out in this Privacy Policy.

The security of your personal information and of your children is important to us. We follow, at this point, the standards generally accepted by the market to protect personal information submitted to us, both during transmission and in storage. When you insert sensitive information (such as credit card numbers) in your registration or order forms, we encrypt that information using various technologies available.

No method of transmission over the Internet, or method of electronic storage, is, however, 100% secure. So, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee your absolute safety. If you have any questions about security on our website, you can contact the Janitor Team of the website being accessed.


8. Review, Correction of Your Information, Request for Removal from Mailing Lists and Deactivation of your account

The User at any time, can correct or update their account information stored on our websites by navigating to "My Account", "View My Profile" or other account settings. In case you are not able to register or if you want to cancel your accounts, contact the corresponding website's Janitor Team. We will always be happy to review, update or remove information when requested or necessary. We may, however, still retain your information in our files to resolve disputes, enhance our user experience, and or due to technical and legal requirements and restrictions related to security, integrity and operation of our websites .


9. A Special Note on Children

UNITED JOY© encourages parents to spend time online with their children. We urge parents to instruct their children to never give their real names, addresses or phone numbers without permission when they use the Internet. We recognize a special obligation to protect personal information obtained from small children. Therefore, for children living in certain jurisdictions, no information should be submitted or posted on UNITED JOY© websites by children 12 years of age or younger.

If children under 12 years of age and in such jurisdictions, wish to participate in online activities that require or permit the disclosure of personal information, we request that they provide the email address of their parent or guardian to notify them, with the purpose of obtaining prior permission, or other verifiable consent from parents or guardians as needed to participate in the activities of the site. In other jurisdictions, notification may be required through prior written permission or other verifiable consent from a parent or guardian for children between 13 and 17 years of age.



10. Public Information including user-generated content, online forums, Blogs and Profiles

The "User" can choose to reveal information about themselves during their contribution to the user generated content in UNITED JOY's© websites and games, or on our online chat rooms, blogs, message boards, "User profiles" in public view or in similar forums on our sites. The information disclosed in any of these forums is public, for which there may not be any expectation for privacy or confidentiality.

The "User" must be aware that any personally identifiable information submitted in the course of these public activities, can be read, collected, or used by other "Users" of these forums, and can be used to send you unrequested messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

By placing a picture or photo in one of our sites for public viewing, the User has to be aware that these can be viewed, collected, copied and / or used by other users without their consent. We are not responsible for the images or pictures that the User submits to any UNITED JOY© website. But we can always remove them if we understand that their content is contrary to these terms of use.


11. Third Party Sites.

Our site may contain advertising or services linked to other websites such as Twitter, Facebook and YouTube. Linking to a website is a form of endorsement, authorization or representation of our affiliation with that third party. If you click on a third party link, including advertisements, you will leave the UNITED JOY© website you were visiting and will be sent to the site you selected. Because we cannot control the activities of third parties, we cannot be held responsible for any use of your personal information by third parties and cannot guarantee that they follow the same privacy practices and security that we, UNITED JOY© , follow. If you choose to visit another web site that is linked in a UNITED JOY© website, you should consult that site's privacy policy before providing any personal information.



12 - Contact Information

If you have any questions or concerns regarding this statement, you should first contact the Janitors Team on the UNITED JOY © website you are accessing.


13 - Technical Support:

The "User" understands and agrees that UNITED JOY © will provide technical assistance through the technical support of each website, and will be handled by our service department, called "Janitors Team". The use of the system will be entirely at the User's risk and UNITED JOY © only offers technical support in order to guide and orientate the "User", not being liable for damages that this support may cause to the "User's" system.

UNITED JOY © reserves the right not to provide assistance or technical support to Users in a conclusive or definitive way;


14 - UNITED JOY © Authority:

UNITED JOY © holds exclusive authority with respect to the registration, maintenance, blocking and deletion of the User's accounts. The Janitor Team's decisions to enforce any penalty, whether in the form of warnings, suspensions, or by blocking access to certain rooms and or exclusion of any User are always final and not subject to appeals or revisions.


15 - Usage Prohibitions:

15.1 Changes to Software:

The "User" cannot in any way, modify, decompile, reverse engineer in any way, or even disassemble the software, implicating in the immediate and permanent exclusion and blocking of access to the system, to the website and to the software, as well as for any future connections, regardless of the User's history, if any of the above violations are detected by UNITED JOY© .

15.2 - Personhood and Entertainment:

The use and access to any of UNITED JOY's© websites and software obtained from these websites are exclusively for personal use, it is prohibited for a User to have more than one active account at a time, those who violate this prohibition, will have their access immediately and definitively blocked to the respective website and software where the violation was detected.

The User upon registration and whenever requested by the Janitors Team on any of UNITED JOY's© websites must always provide accurate and truthful information, especially but not limited to, name, identity, age, address, telephone number, e-mail address, subject to, if any irregularity is detected, the immediate and definitive blocking of their access to the site and to the use of our software.

UNITED JOY © is not responsible for corrections made by users to their personal information. The User guarantees and stands behind the truthfulness, accuracy and authenticity of the Personal Information registered by them.

UNITED JOY © reserves the right to use all valid means possible to identify its Users as well as ask for additional information including but not limited to numbers and copies of documents it considers to be relevant in order to verify Personal Information registered.

If UNITED JOY © decides to check the accuracy of a User's personal information, and finds it to be misleading or incorrect, or if the User denies sending the required documents, UNITED JOY© can definitively cancel their account through any measures it deems necessary and appropriate, implicating in the immediate and definitive exclusion from the system and the blocking of their access to the website and to the software, including for future connections.

Commercial use of any software without the express permission of UNITED JOY© is strictly prohibited.

No one (third parties) is authorized or accredited by UNITED JOY © to claim any sum from the registration and participation in virtual games.

The User understands that the access and use of any websites and software programs are exclusively for personal entertainment. It is also the User's responsibility to, before engaging in the virtual environment, verify the laws pertaining to virtual games active in the jurisdiction of their residence, to determine any restrictions and act in accordance with those laws.

THE USER, THROUGH THIS ACT, IS INFORMED THAT THE ACCESS TO ANY WEBSITE AND THE USAGE OF SOFTWARE FOR GAMBLING PURPOSES, AS WELL AS ANY FORM OF COLLECTION OF MONEY, RESOURCES, PROPERTY OR ANY ANOTHER KIND OF FINANCIAL AND ECONOMIC VALUE IS FORBIDDEN BY LAW.

15.3 - Special Prohibitions (virtual credits fraud):

The User is hereby expressly made aware that games that use virtual credits for wagers, such as Poker and Texas Hold'em, available in certain UNITED JOY © websites and software, as well as any other game that by chance may be implemented to websites and software that also use these credits, are solely for entertainment purposes and purely virtual in nature, and in no way constitute any form of real economic value in any currency.

The sale of virtual credits by UNITED JOY © through their websites has the purpose of giving Users comfort and freedom to play against other User" without relying on free refills offered by the system, and/or on their gaming prowess and ability to secure such credits in games, also, Users are being made fully aware through this act that this form of acquisition, ie the purchase of virtual credits exclusively through UNITED JOY's© websites does not influence in any way the outcome of rankings.

The User is hereby expressly made aware that these virtual credits cannot be marketed in any way by other Users. The delivery and/or virtual credit transfer for any reason (even if for free) is also not allowed, since it influences the outcome of rankings. The only valid and acceptable form of credit transfer between virtual users is while play games in a legal and faithful manner.

The User is hereby expressly made aware that the only valid and acceptable form of acquiring virtual credits are through refills in passports, purchasing virtual credits on UNITED JOY © websites and otherwise at UNITED JOY's© discretion. Also in ways that do not influence the outcome of rankings, and, by the fair conquest of such credits, respecting rules of ethics and the spirit of games that for their operation use these virtual credits.

The Users are hereby expressly made aware that the "Poker" and "Texas Hold'em Poker" ranked lounges directly influence the outcome of the rankings, and there are tables that serve merely for training, and these do not have any measurement of performance for ranking purposes.

The game tables where the performance of the User, or the gain or loss of virtual credits, directly influence the outcome of rankings are so-called "High Stakes", and they may or may not possess a limit to the amount of virtual credits at stake. The tables intended solely for training and don't have any form of performance measurement are so-called "Beginners" in which there is a limit to the amount of virtual credits at stake.

THE MERE SUSPICION BY ANY JANITOR OF ANY OF UNITED JOY'S WEBSITES, THAT A USER IS VIOLATING ANY OF THE ABOVE RESTRICTIONS (ITEM 15.3), WILL RESULT IN THE IMMEDIATE BLOCKING OF THEIR ACCESS TO ROOMS, IN WHICH THE LOSS OR GAIN OF VIRTUAL CREDITS DIIRECTLY INFLUENCE THE RANKING, FOR THE INDEFINITE TIME REQUIRED TO ANALYSE AND VERIFY GAME LOGS AND THE CONTENT OF MESSAGES EXCHANGED ON THE TABLE'S CHAT, AND IF VERIFIED IN THESE PROCEEDINGS THAT VIOLATIONS ACCURED, THE USER CAN BE IMMEDIATELY DELETED AND BLOCKED FROM THE WEBSITE AND FROM THE USE OF OUR "SOFTWARE", INCLUDING FOR FUTURE CONNECTIONS.

For more information and detailed description please refer to our Fraud Protection Policy, which is an integral part of this document.

15.4 - EPA (EXTERNAL PLAYER ASSISTANCE PROGRAMS):

It is forbidden for the User to use any software or program and external assistance, designed, but not limited to provide an "unfair advantage" for players.

The User allows and expressly agrees that UNITED JOY © can take steps to detect and prevent the use of prohibited "EPA" programs, and if appropriate, prevent the operation of our software in conjunction with these programs.

The use of artificial intelligence including "bots" is strictly forbidden while connected and accessing the website and / or while using the software. All actions taken during games by a User must be performed personally by him.

15.5 - Fraudulent Behavior:

Fraudulent Behaviors are those that, in case the Janitor Team of any of UNITED JOY's© websites considers that a User has committed any fraudulent, illegal, dishonest or improper act during the entertainment offered, while accessing any websites or during the use of our software, in games or in chats, including without limitation, the exercise of any activities set forth above or any other manipulation of the outcome of games, or by means of any fraudulent payments, including, without limitation, using a stolen credit card or of illicit origins, that generate the refund or blockage of values while registering or while purchasing virtual credits.

If the UNITED JOY© Janitor Team detects any of the above situations, they will have the right to immediately delete the User from the System and permanently block their access to the website and to the software, including for future connections, regardless of the User's history, and also to disclose such information (including the User's identity) to banks, credit card handlers and / or any person or entity that has the legal right to such information, and to take appropriate legal actions against the User.


16 - Content Prohibitions and Rules of Conduct.

It is strictly forbidden for Users, to post any unlawful, obscene, abusive, libelous, defamatory, threatening, or materials that may violate any laws or third party copyrights, either in the community in any of UNITED JOY's© websites, including posts, forums, photos and blogs, and while using the software that include chats both in the tables and lounges.

It is strictly forbidden for Users to post any unsolicited or unauthorized promotional material, "junk mail", "spam" or any other form of solicitation, either in the community of any of UNITED JOY's© websites that include posts, forums, photos and blogs, and while using the software that include chats both in the tables and lounges.

It is strictly forbidden for Users to post any material that contain (or provide links) to viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or that are designed to practice fraudulent acts, illegal, abusive or unlawful activity, including but not limited to "phishing" and other online fraud, either in the community of any of UNITED JOY's© websites that include posts, forums, photos and blogs, and while using the software that include chats both in the tables and lounges.

Every time it is detected by the Janitor Team on any of UNITED JOY's© websites, the posting of any prohibited material contained in the above list, the content will be properly analyzed, always following the chronological order of complaints. If considered offensive by the Janitor without prejudice to the exclusion of the post, the User may suffer penalties imposed by the system ranging from warnings through suspensions and up to, depending on the severity of the act, the immediate exclusion of the User from the System and the definite blocking of their access to the website and to the software, including for future connections.

The User acknowledges and agrees that any content posted on the websites or while using the software, is the sole responsibility of the User who provided it. This means that each User is solely responsible, and never UNITED JOY© , for any content that is available in the virtual environment.

UNITED JOY © makes no prior verification and therefore, does not guarantee the accuracy, integrity or quality of any content posted by users. By using any of the websites or software, the User acknowledges and agrees that they may be exposed to offensive, immoral, or objectionable material and that to protect oneself from this content, the following system resources have been created:

- Complaint Button for prohibited content on the community;
- Report Button for chats.

Notwithstanding all above, it will still always be considered as violations of these terms, and thus liable to the penalties mentioned below:

- The disclosure, transmission, promotion and or distribution of any illegal content.
- Any action that harasses, threatens, embarrasses, or otherwise are in a manner unwanted by another player, such as repeatedly sending unwanted messages or making personal attacks or statements about race, sexual orientation, religion, cultural heritage, etc..
- Transmitting or facilitating in the distribution of harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing, invasive of privacy or publicity rights, or inadmissible content in the opinion of a reasonable person.
- WILL NOT BE TOLERATED any kind of racist, defamatory, homophobic or xenophobic interventions.
- Any behavior that disrupts the conversation in chats with ordinary language, rudeness, sending repeated messages very quickly so to not allow others to converse, excessive shouting [all caps], disturbing others by sending spam messages or flooding [posting repetitive text].
- Impersonating others (including celebrities), falsely stating to be an UNITED JOY © employee or representative or attempting to mislead users by stating to represent any UNITED JOY© partner or associate.
- Any attempt to obtain a password, account information or other private information from any other person with the purpose of using UNITED JOY© services.
- Sending software or content that are or are not the User's property or for which the User does not have permission to freely distribute.
- Promoting or encouraging any illegal activity, including but not limited to any type of hacking or distribution of copyrighted software protected or lawfully acquired and paid for.
- Sending files that contain viruses or corrupted data.
- Sending messages for any other purpose than personal communication, including broadcasting advertisements or promotional materials, chain letters, pyramid schemes, or any other commercial activities.
- Inappropriately using in-game support or complaint buttons or make false reports to UNITED JOY's© Janitor Team.
- Publishing or providing personal information of any player while using UNITED JOY's© service.
- Attempting to interfere with, hack or decipher any transmissions to or from UNITED JOY © servers.
- Using and disclosing holdings to gain an unfair advantage in any game.
- Interfering with other UNITED JOY© User's ability to enjoy their games or act to interfere with, or increase UNITED JOY© costs to provide services necessary to other Users.

The specific games included in UNITED JOY© software and services can also receive or publish additional rules that apply to the conduct of Users playing them.

The User must also obey all Federal, State and Local laws, regulations and rules, applicable to their activities when using any UNITED JOY© Services.

UNITED JOY © reserves the right to cancel and/or block any User account if found to be practicing illegal activities or violating these Terms of Service.


17 - UNITED JOY© access refusals:

The User hereby acknowledge and agrees that in case of any blockage and definitive exclusion for any of the contraventions set out in clauses 15.1, 15.2, 15.3, 15.5 and 16 listed above, UNITED JOY© can, to ensure the effectiveness of the exclusion, refuse any access and use to both the websites and software that make up the system, including but not limited to blocking future accesses of computers believed to have been used to commit these contraventions.


 18 - User account, password and security:

During the account registration process in any of our websites, the User will have to choose a password and a form of identification (nickname or login name), being fully responsible for maintaining the confidentiality of the password and their identification. The "User" agrees to immediately notify UNITED JOY© of any unauthorized use of their password or account or any other security breach the User notices. The User is also responsible for logging out at the end of each session and to ensure that their account is not used by unauthorized third parties.

UNITED JOY © is not liable for any loss or damage resulting from possible theft of the login information if the User fails to comply with this clause.


19 - Service Payments:

After using the free periods, to be able to continue accessing UNITED JOY's© websites and software, the User will need to purchase a passport through payment. For more information on costs and on how to acquire other services, please visit UNITED JOY's© website.

AMMOUNTS FOR THE ACQUISITION OF ANY TYPE OF PASSPORT AND OTHER SERVICES AVAILABLE OR INCLUDED IN ANY OF UNITED JOY's© WEBSITES, MAY VARY FROM ONE WEBSITE TO ANOTHER, MUST ALWAYS BE PAID IN ADVANCE.

UNITED JOY © reserves the right to change its fees or billing methods at any time.

Any future change to these terms will go into effect immediately upon their publication on the corresponding website, if the User finds the new terms unacceptable, they can at any time request to have their accounts canceled and their registration ID and password deleted, but UNITED JOY© will not refund any fees paid prior to the canceling of said account, independently of the time used and still available for use.

The options and/or payment methods will always be available at the time of their acquisition and may vary from region to region or from one website to another. Payment methods may also vary depending on the UNITED JOY© service being purchased. No passports have automatic renewal options.

The User who wishes to use payment methods other than by credit card may be required to pay additional processing fees if applicable. By providing UNITED JOY© with their credit card payment information, the User allows UNITED JOY© to temporarily be the authorized person using their credit card or other payment method chosen.

As the Account holder, the User is responsible for all charges, including fees on all purchases made by himself or by any person who improperly uses their account under their authorization, including family members and friends. This means that unless the User account and payment information is obtained fraudulently or illegally by someone not authorized to use said account, the User will be responsible for all usage and purchases made through it.


Refund Policy

The return of any product purchased by the "User" will only generate reimbursement of amounts actually paid if the intention is clearly expressed within the period legally intended for it.

The Virtual Credits eventually acquired by the "Users", after being used, shall not, under any circumstances, be object of value refund.

In the case of reimbursement of amounts in any of the above circumstance, all fees and expenses arising from the refund (examples: bank transfer fees) shall be discounted by "MEGAJOGOS" from the amount to be reimbursed to the "User".


Subscriptions and Recurring Payments

Passport Monthly Subscriptions can purchased directly from UNITED JOY or through a third party, such as Google Play and Apple Store, paying a monthly subscription fee. When you register for a Paid Subscription, your payment to UNITED JOY will automatically renew at the end of the subscription period, unless you cancel your Paid Subscription through your subscription page before the end of the current subscription period. The cancellation will take effect the day after the last day of the current subscription period. However, if you cancel your payment or Paid Subscription and/or terminate any of the Agreements before the end of the current subscription period, we will not refund any subscription fees already paid to us. The refund method will depend upon the payment method.

If you believe you are entitled to receive a refund of any monies paid to UNITED JOY, please contact Customer support.

If you have purchased your Paid Subscription through a third party, your subscription is also subject to the terms of your agreement with that third party (in addition to these Terms). To cancel your subscription, you must cancel directly with that third party.

UNITED JOY may change the price for the Paid Subscriptions from time to time, and will communicate any price changes to you in advance and, if applicable, how to accept those changes. Price changes for Paid Subscriptions will take effect at the start of the next subscription period following the date of the price change. As permitted by local law, you accept the new price by continuing to use the UNITED JOY Service after the price change takes effect. If you do not agree with the price changes, you have the right to reject the change by unsubscribing from the UNITED JOY Service prior to the price change going into effect. Please therefore make sure you read any such notification of price changes carefully.


20 - Limitation and Liability:

Under no circumstances, including negligence, will UNITED JOY© be liable for special, incidental, direct or indirect damages, including, but not limited to, moral and material damages, that may result from the use, misuse or accesses to software or websites, even if these damages are foreseeable.

21 - Termination of Services:

The "User" agrees that UNITED JOY © may, when and if necessary, block the access to websites and software programs, cancel the User's login name, password, and delete any scores in game rankings, including the deletion of virtual credits accumulated during the course of games.

The User agrees that the termination of their system access for any reasons present in these Terms and Conditions, may occur without prior notice, and acknowledges and agrees that UNITED JOY © may deactivate or delete their account and all information contained in it and/or block access to such files or to the system.

UNITED JOY © also reserves the right to remove from its database any User that somehow negatively influence other users experience or create nicknames that contain inappropriate words, that represent commercial brands, notorious or not, or which might cause offense or embarrassment to other users. This right also extends to canceling rankings or any other kind of virtual credits obtained through conducts that UNITED JOY © judges to be unethical.

UNITED JOY © reaffirms that it provides, during the interactions of the User with the virtual environment, tools that help users block chat messages from other Users, as well as reporting tools used for denouncing possible abusive behaviors.

UNITED JOY © reaffirms that the main objective of the websites is to provide family entertainment to Users through games, and therefore reserves the right to remove from the website any players that are not in accordance with the company's objectives, without any possibility of refunds of amounts paid.

22 - Notices and announcements:

Any communication or notice to and from the User or UNITED JOY © will be done through messages from or to the Janitor Team, present in the support sections of UNITED JOY's© websites. Access to these support environments will remain active and available, even to Users that may have their access blocked, and for those who have a valid passport.

Besides the aforementioned, UNITED JOY © can provide warnings and general communications through their websites and software.

23 - Export Control Laws:

UNITED JOY © software may be subject to the United States of America's export control laws, and to the export controls laws in other jurisdictions. By downloading UNITED JOY © Software from any of its websites, the User ensures that they are not located, or plan to export said Software to any person or place subjected to an embargo by the European Union, or any other jurisdiction.

The User agrees to obey all United States of America's export control and other applicable laws, and to not transfer, by any means, electronic or otherwise, any UNITED JOY© Content or Software to destinations that may have legal restrictions for such content, without previously obtaining and complying with the any and all governmental authorizations.

The User also agrees to not upload to UNITED JOY © Services any data or software that cannot be exported without prior written governmental authorization and/or consent, including, without limitation, certain types of encryption software. The Guarantees and commitments present in this clause shall remain in force even after the termination of services offered, used and/or purchased by the User.

24 - UNITED JOY © Service Updates:

IMPORTANT: UNITED JOY © OCCASIONALLY MAY CONSIDER NECESSARY TO UPDATE OR ELIMINATE CERTAIN MODE PARAMETERS TO RESTORE BALANCE TO A GAME AND TO UNITED JOY © SERVICES. THESE UPDATES OR ELIMINATIONS CAN BE TEMPORARILY HARMFUL TO THE REGULARITY AND FLOW OF GAMES AND CAN AFFECT THE CONNECTION BETWEEN USERS AND GAMES, GROUPS OR TO OTHER RIGHTS TO SERVICES CONTROLLED BY USERS. UNITED JOY© RESERVES THE RIGHT TO MAKE THESE UPDATES AND CANNOT BE HELD LIABLE BY USERS FOR THESE CHANGES.

25 - Reparation:

The User agrees that, upon UNITED JOY's© request, they shall defend, indemnify and exempt UNITED JOY© , its employees, contractors, staff, directors, suppliers and content providers, of any responsibility and against all liabilities, claims for indemnity and expenses, including attorneys' fees, if the User breaches these Terms of Service, for which the User is FULLY responsible.

Without any limitations, still in face of what has been established above, the User agrees to indemnify and exempt UNITED JOY © of any responsibility for any improper or illegal use of the User's account, including the misuse or abuse of a person that has been wrongly granted access to said account.

 The User agrees to be personally liable for the use of UNITED JOY© Services and for all communications and activities that may occur during these, including any Content that the User contributed to it, and to indemnify and exclude of liability UNITED JOY © , its employees, officers and directors from any damages arising from the User's conduct while enjoying said services, including at this point any content the User submits or may have contributed to the virtual environment.

UNITED JOY © reserves the right, at its own expense, and at its sole discretion, to assume the exclusive defense and control of any matter subject to indemnification by the User. In this case, exclusively, the User shall have no further obligations to indemnify UNITED JOY © for this specific matter. The provisions present in this clause shall remain in force even after the termination of these Terms of Service.

 26 - Links to Third Party Websites:

UNITED JOY © Services may include hyperlinks to websites operated by third parties, including advertisers and other content providers. It is possible that these sites collect data or solicit personal information. UNITED JOY© does not control such websites and is not responsible for their content, privacy policies, or for the collection, use or disclosure of any information by them.

27 - Attachments:

Are integral and inseparable parts of these Terms the following documents and/or sections made available by UNITED JOY© and incorporated by reference, where are detailed the policies and/or Terms and Conditions for various uses offered by the website. The same can be found on the website, clicking on the corresponding pages cited below:

- UNITED JOY© Fraud and Collusion Protection Policy;
- UNITED JOY© User Privacy Protection Policy;
- UNITED JOY© Personal Data Protection Policy;
- UNITED JOY© Responsible Gaming Policy.

28 - Final Provisions:

28.a. Solutions: The User agrees that these Terms of Service are not intended to give or confer any rights or remedies to any person other than the parties that constitute these Terms of Service. The User also understand and agrees that these Terms of Service, the UNITED JOY© Privacy Policy and Supplemental Terms incorporated herein, including the implementation of these policies by UNITED JOY© , are not intended to give or confer any rights or remedies to any person.

28.b. Divisibility: If any provision of these Terms of Service is held invalid or unenforceable, such provision shall be construed consistent with applicable law so as to reflect, as much as possible, UNITED JOY's© original intentions, keeping always the remaining clauses in effect.

28c. Waiver: UNITED JOY's© failure to exercise or enforce any right or provision in these Terms shall not constitute a waiver of such rights or provisions. Any waiver of rights and provisions in these Terms will be effective only if in writing and signed by UNITED JOY© .

28.d. Applicable Law: (i) Regardless of the User's location, the laws of the United Kingdom, except for rules meant for resolving conflicts between laws, govern these Terms and the User's account; (ii) the User expressly agrees that exclusive jurisdiction for all claims or disputes with UNITED JOY© or in any way related to the User's Account or to the use of UNITED JOY© Services, reside in the courts of the United Kingdom (England) and also agree to, and expressly permits, the exercise of personal jurisdiction in the courts of the United Kingdom (England) in respect to any dispute including any claim involving UNITED JOY© , its employees , contractors, staff, directors, suppliers and content providers. Besides all stated and present above, the User's conduct may also be subject to other local, state, national and international laws.


29 - Contract Entirety:

These Terms of Service (including UNITED JOY© Privacy Policy and other Supplemental Terms incorporated by reference herein) and any posted rules or instructions regarding a particular game and activity, constitute the entire agreement between the User and UNITED JOY© pertaining to the rights and obligations of the User when using the Services provided by UNITED JOY© . If a conflict between the Terms of Service and any other rules or instructions posted about a UNITED JOY© service arises, the resolution to this conflict will be the sole responsibility, decision and at the sole discretion of UNITED JOY© .

Do not forget to also periodically check the following terms:

Attached Documentation:

Annex 1 - UNITED JOY© Fraud and Collusion Protection Policy:

The websites and software provided by UNITED JOY© , are designed for the sole purpose of providing Users entertainment through their participation in various types of games offered by the system, and also with the purpose of expanding the User's personal friends network. We acknowledge and encourage the competitive spirit and friendship of our users and we are committed to maintaining a level of equality in the relations between Users in order to create the best online gaming experience among people.

We take fraud and collusion between users very seriously, and to maintain a fair play and cheat free environment, we make use of penalties for faulting Users, that range from warnings to the exclusion of Users from our system. To ensure the exclusion of a User, UNITED JOY © may deny any use or future access both to the websites as well as to our software, that together make up the system, including but not limited to blocking any future accesses of computers used to commit irregularities.

If you suspect any User is violating our Fraud and Collusion Protection Policy, beside blocking the User from your friends list, you must also immediately report the occurrence of the Janitor Team of the UNITED JOY © website you are using so that the appropriate action can be taken.

Annex 2 - UNITED JOY© User Privacy Protection Policy:
 
Our commitment to privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online practices for collecting information and the choices available regarding the way information is collected and used.

To easily find any official communication, always check our homepage and any area where personally identifiable information may be requested.

This notice applies to all User information collected for and during the use of any UNITED JOY© software and/or websites. To facilitate the reading and understanding of these terms, the term "our site", meaning any UNITED JOY© website, will be used.

Our site may contain links to other sites operated by third parties. UNITED JOY © is not responsible for the privacy practices or policies of such third party websites, and this notice does not apply to those sites.

Application of this notice: This notice applies only to User information collected by UNITED JOY © on our sites, and it does not apply to information collected by other software in any other way, including when offline.

The information we collect: Our sites are not configured to automatically collect personal information from users who visit us, they do however recognize the IP address of users at the source and collects the equipment's physical configuration information that is being used, as well as system information such as operating system, Java virtual machine version, among other information, but not the User's e-mail addresses or other personal information.

This information is used by the Janitors Team for internal purposes only.

UNITED JOY© monitors some information about your visits to our sites. For example, statistics showing the number and frequency of the Users visits and the individual pages accessed on our sites.

These aggregated statistics are used internally to improve UNITED JOY© websites and for product development and marketing in general. These aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information.


We request your information when, for exaple:

1. Logging into certain areas of our sites, where you are asked to provide you login and password as a condition to access to certain information, materials or virtual environments.
2. Registration for accessing any restricted environment.
3. Subscribing to a newsletter or when wishing to be added to our mailing list.
4. Providing information to the progress of an online investigation.

Depending on the cases listed above, we usually ask for names and e-mail addresses, personal information other than those supplied upon the User registration on our system, such as, but not limited to, phone numbers, physical address, login name and password and, if necessary, scanned copies of documents.

How We Use Information: UNITED JOY © only uses your personal information for specific purposes. For example, you must complete the application form to include your age, so we use this information to verify that you are allowed to participate in some games that have age restrictions.

The personal information you provide when accessing our site, such as your name, e-mail address or phone number is kept confidential and used to improve your relationship with UNITED JOY © , and to notify you of special offers, updated information, the inclusion of any change to or when adding activities to our system, and in order to conduct market studies or surveys on behalf of UNITED JOY © .

Circumstances may arise where we are obliged to disclose your personal information to third parties for purposes other than to support your relationship with UNITED JOY © , such as in a merger of companies, dissolution of the business partnership, in the case our assets are sold in whole or in part (including our affiliates), or if disclosure is required by law, or pertinent to judicial or governmental investigations or proceedings in general.

Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information collected in our sites, we store them on secure servers.

How can you access or correct your information: You can request a copy of your personally identifiable information collected by UNITED JOY © by contacting our site's Janitor Team.

How to contact us?

If you want to contact us for any reason regarding our privacy practices, go to the Janitors Team on the website you are accessing.

Annex 3 - UNITED JOY© Personal Data Protection Policy:

Protecting yourself:

If you watch the news often, you've probably heard about identity theft. Unfortunately, identity theft is one of the fastest growing crimes both online and offline, and can lead to serious financial problems if not immediately discovered or prevented altogether.

UNITED JOY © takes all possible precautions to protect your sensitive personal information. But regardless of how hard we work to ensure that your information always remains safe, the best defense we can offer is to remind you that any personal information given to other Users can eventually end up on the hands of criminals. With that in mind, we developed the following list of things you can do to protect your privacy:

- Never give out your login name or password. No UNITED JOY © employee will ever ask for this information and if someone does, it should be reported immediately to the Janitors on any UNITED JOY © websites, who can help you with any problems you may have without ever needing to provide your login information. All you need to know to access the software and participate in games can be found on the website after logging in. Always be suspicious of anyone offering help and asks for your personal information such as passwords, bank details, account numbers and payment methods. REMEMBER TO NEVER PROVIDE THEM!
- Be careful with external links! Sometimes, users can send you links to sites that allege to be part of UNITED JOY © and may ask you for personal information. Every time you visit a site, check the address bar, if the site is not under the domain name of any UNITED JOY © websites, then is NOT our site. Warning, if you see a fake UNITED JOY © website, inform us immediately so we can take appropriate measures.
- Password Locations. WARNING! There are only three (03) places where you are prompted to provide your login name and password, one is on the homepage of our sites, another when accessing our game server directly through our software, and finally when not logged on our site, you try to access a restricted area and are automatically redirected to a login page.

Appendix 4 - UNITED JOY© Responsible Gaming Policy:

UNITED JOY © is committed to making all games played on our system purely for fun and entertainment, for this reason UNITED JOY© created a Responsible Gaming Policy.

Age Verification: UNITED JOY © requires that each new User registering on a site enters their date of birth so that we can block access of User bellow the recommended age for the practice of a specific game, and will take all reasonable steps to verify this information.

Specifically, UNITED JOY © uses the following techniques to prevent Users under the recommended age for playing a particular game to be able to access them:

- Requires that all new Users agree with the terms and conditions of use and inform their date of birth.

- Collects the name and email address to further confirm their personal data;
- If UNITED JOY © suspects of the veracity of information provided particularly in relation to age, Janitors may request a copy of the User's identification. Such information will be kept strictly confidential and will never be passed to third parties.

It is our intention that our game remains available to all players that are of legal age, and we encourage Users to take reasonable precautions to ensure that people that do not possess the minimum age recommended for the practice of a given modality can come to participate all the same. Specifically, we encourage all our Users of legal age who have children or minors, that when not accessing our software, take the following precautions:

- Never leave your computer unattended while logged into our software;
- If you must leave, remember to lock your computer using a password;
- Keep your login and password in a safe place;
- Always use any protection features (cyber nanny, etc) on your computer to limit access to certain sites and programs restricted by age;
- Never share your credit card or bank account information with minors;
- When accessing our software from someone else's computer (a friend or family member, for example), or logging in from a remote location (wireless access point, such as a coffee shop, airport, hotel or other public places) please keep in mind that minors may be around while you play.

If you know of anyone who does not meet the minimum requirements to participate in that particular game, please contact any of the Janitors on UNITED JOY's © websites and provide relevant information, including the user name. We will fully and fairly investigate any matters reported to us, and if necessary, immediately block the User's access.

Gambling addiction:

We believe that any type of online game must be played solely for entertainment. However, for some, a simple game of dominoes can be much more than just a game, and that is why we encourage our Users to play responsibly.

With that in mind, always follow these guidelines before entering any table:

- Set a spending limit for your UNITED JOY © account. If you are jeopardizing your household budget with our site, then honestly, it's time you rethink your status as our User;
- Family first! Spending many hours playing can cause personal problems, with your spouse, children or friends. Set a daily time limit so as to not disturb your real life social relationships.
- Pay attention to your health, too much time playing can cause health problems such as eyestrain, backaches, and others. Set a time limit that does not compromise your health, ask your doctor to set that time limit for you.

If you think that playing online is becoming a problem, we encourage you to seek help through organizations such as Gamblers Anonymous or others. If you need help in controlling your online gaming, you can always ask to have your account blocked on our site for a period ranging from 12 hours to 7, 30 or even 60 days. You can also have your account terminated at any time you want.

After asking to be excluded from playing on any of our sites, your decision is irreversible.

To request a block or deletion, please contact any of UNITED JOY's © Janitors.
Once we receive your ticket and verify that you are the authorized user requesting it, you will have your account's access blocked for the requested time.
Remember, it is not allowed to transfer your accumulated credits to another user.
Enjoy!